Work moves forward, but keeping it on track takes more effort than it should.
It’s rarely one major failure that creates unpredictability. More often, it’s the small disconnects that build over time between information, decisions, responsibilities, and execution.
The gaps emerge between what the data shows and how decisions are made, between what leadership expects and what teams experience in practice, and between how different parts of the organisation interpret the same situation.
Individually, these gaps seem manageable. Together, they create uncertainty that slows decisions, weakens visibility, and makes outcomes harder to predict than they should be.
